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Services

Free Diagnostic

Tech Authority offers a free diagnostic with no appointment necessary. We will diagnose the problem(s) with your computer and give you a binding estimate. Diagnostics generally take less than 15 minutes, but there are cases where we want to run a full hardware diagnostic. Most often, we can help you immediately, as long as we are not with other customers. If you are pressed for time, you are welcome to drop off your computer for a diagnostic, and we will call you with the results.

Same Day Service

Tech Authority knows you need your computer ASAP! We complete most repairs within 24 hours unless we have to order parts. If we have to order parts, your computer will be ready to pick up within 24 hours of our receipt of the part(s). OS installs, full hardware diagnostics, and data recovery have longer turnaround times.

PC & Mac Computer Repair

It doesn't matter whether you are a PC or Mac person—we repair all brands of computers! Some, but not all, of the services we offer are listed below:

  • Virus and Malware Removal
  • Solid State Drive (SSD) Upgrades
  • Computer Performance Upgrades
  • Laptop and Screen Replacements
  • Operating System Repair and OS Installation
  • Overheating Solutions
  • DC Jack Repair
  • Data Recovery
  • Data Transfer
  • Home Networking

  • Small Business IT

    Do you have a networking issue? Is your Wi·Fi not reaching everywhere in your office? We are able to run diagnostic tests and perform repairs in our store or at your business location. For small businesses, we offer a free in-store diagnostic if you bring the computer to our shop. Otherwise, we have a flat hourly rate for service calls. We offer the following services for small businesses:

  • No Service Contract
  • On-site Repairs
  • Networking
  • Backup Solutions
  • Advice and Recommendations
  • Attached Storage (NAS)

    See the IT and Networking page for more information.

  • Custom Built Computers

    Do you have a need for a custom computer? Tech Authority builds computers according to your processing needs. We build custom machines for video editing, trading, gaming, and more. More specifically, we offer the following:

  • Custom Gaming Machines
  • Video Editing Machines
  • Computer with Multiple Displays
  • Liquid Cooled CPUs and GPUs
  • Overclocking and Testing
  • Redundant Backup Solutions
  • MAME Arcades

    See the Custom Computers page for more information.